Terms & Conditions

Quality Guarantee

Victoria Hair Extensions only deal with 100% high quality human hair. We guarantee no animal hair or synthetic hair available in our human hair products. All our workers are skilled technicians to guarantee good workmanship of our products.

Return Policy

We accept returns or exchanges just on hair extensions that have NOT been opened, worn or tampered with. If there is a quality problem we accept returns no later than 14 days after the the item was delivered. After this date, it is solely within our discretion if a return or exchange will be accepted. Refund of payments are made within 1-3 days after we receive the product back or order was cancelled.

WE DO NOT ACCEPT ANY RETURNS FOR CUSTOM MADE ORDERS!

Payment Terms

We accept payment by google checkout, credit card, paypal.

Shipping Ways

We usually ship by first class Royal Mail recorded delivery. Delivery times are different for every product, which is stated in every product description. Next day delivery is available for products listed in FAST DELIVERY PRODUCTS section.